Between 1st April 2019 and 1st October 2019, StaffHub users will be served with notifications in the app, informing them of the coming changes. Users attempting to access StaffHub will be directed to a Microsoft Teams download link. This means that the StaffHub application will stop working on that date. StaffHub will be retired on 1st October 2019. The reasoning behind the decision was to prevent overlap between the various Office 365 apps – allowing users to work inside one app without the need to keep switching between them. Microsoft previously provided organisations with a digital shift management and collaboration app called StaffHub, however it was announced at Microsoft Ignite in 2018 that StaffHub would be retired (and much of the functionality would be merged into Microsoft Teams). What’s the difference between Shifts and Microsoft StaffHub? In typically mobile roles, or roles without workstations and computers, these employees historically have lacked a platform which could enhance organisation, communication and collaboration with fellow Firstline colleagues and management.Īt Chorus, our IT Support staff use Shifts for scheduling their working hours.

According to Microsoft, 80% of the global workforce comprises Firstline Workers ( 1).

factory production-line operatives, store assistants and restaurant servers etc). front of house, baristas, telephone operatives etc.) or those on the shop or factory floor (e.g. workers who operate as a company’s customer facing representatives (e.g. Microsoft says that Shifts was created for businesses with ‘Firstline Workers’ – i.e. Employee requests for alterations to shift schedules and time off.Sharing of documents, news bulletins and videos.The key reasons why you would use Shifts include: This article provides a beginner’s guide to Shifts and how to set it up and use it. This is likely to be a useful feature for your organisation if you have any employees that work on a shift basis and you need a rota scheduling tool. Microsoft has added a great new shift scheduling, management and collaboration feature to Microsoft Teams called ‘Shifts’-which is replacing the Microsoft StaffHub app.

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